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FAQ
Your questions answered
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HOW DO I BOOK?
To book on our website, firstly click ‘book’ in the top right-hand corner, following this please choose a camp location and date and follow the booking instructions. You can book multiple children on each camp, if required. Alternatively, please call 03332 004469 and a member of our customer service team will be able to help you.
WHAT’S INCLUDED IN THE PRICE?
Our camps are fully inclusive of activities, accommodation and all food including snacks. This means there’s no need to pack any extra snacks! We have a complete No Nut policy on camp – please respect this.
CAN I USE MORE THAN ONE DISCOUNT CODE?
Only one discount code can be used at one time. Discount codes cannot be used in conjunction with other discount codes.
MY ORDER IS STILL PROCESSING. WHAT SHOULD I DO?
Our orders stay in processing until the information provided has been checked. If your order is still processing then this means we need more information from you. Please get in touch with us to add this information.
DOES CAMP WILDERNESS ACCEPT CHILDCARE VOUCHERS?
At Camp Wilderness, we provide an outlet for outdoor education as opposed to childcare, so are not registered with Ofsted. This means that we are sadly unable to accept childcare vouchers for our summer camps.
INTERNATIONAL BOOKINGS
Children booked from overseas are required to have a good level of spoken English so that they can follow the instructions from the leaders and are able to communicate with the other children.
We require a local telephone contact number and address once you are in the UK, in case of an emergency.
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Any questions?
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